Data Retreival
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Contact & Diagnostic
Send in your media and one of our specialists will contact you …
- Carefully package your media.
- Download and complete the shipping form and enclose it with your media.
- Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
Filelist Check
We send you a fixed price quotation & an online filelist …
- When we receive your media, we’ll send you a unique ID by email and determine what’s wrong.
- Once we’ve identified the problem and how to fix it, we’ll send you a list of recoverable files and a no-obligation quote
- In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy
Send Your Data
We get your organisation’s data back …
- We transfer all of your recovered data to new media.
- Following us having received payment, we return your data to you via a secure next-day delivery.
- We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.
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